1. Information we collect
We collect information that is reasonably necessary to operate the shop and licence service. This may include your name, email address, account credentials in hashed form, order and payment status, purchased products, licence identifiers, activation domains, IP address, browser/user-agent information, support communications and security/audit events.
2. Payment information
Payment details are handled according to the payment method shown at checkout. xixaSoft does not intentionally store complete payment-card numbers or card security codes in this shop. For bank-transfer payments, we may store the payment reference, selected settlement currency, submitted transaction/reference ID and verification status.
3. Why we use information
- Process orders and provide downloads, invoices and licence keys.
- Activate, validate and protect software licences.
- Prevent fraud, duplicate/fake orders and abuse.
- Provide customer support and service notifications.
- Maintain security logs and improve storefront reliability.
- Meet accounting, tax and legal obligations where applicable.
4. Cookies and local storage
The shop may use essential session cookies for login, cart, checkout, security and licence-account functions. Theme preferences may be stored in browser local storage. See our Cookie Policy for details.
5. Sharing and processors
We may share only the information necessary with hosting, email, payment, fraud-prevention and infrastructure providers that help operate the service. We do not sell personal information.
6. International processing
xixaSoft serves customers internationally. Data may therefore be processed in countries different from your own, subject to the safeguards and legal requirements applicable to the services we use.
7. Retention and security
We retain order, invoice and licence records for legitimate business, support, accounting, anti-fraud and legal purposes. Account/security data is protected with access controls and technical safeguards, but no internet system can be guaranteed completely secure.
8. Your choices and rights
You may contact us to request access, correction or deletion of personal information, subject to records we must retain for legal, accounting, fraud-prevention or licence-enforcement purposes. Rights vary by jurisdiction.
9. Contact
Privacy requests can be sent to admin@xixasoft.com.